What our guests say

Our customer satisfaction index

86%
Based on 6 644 evaluations on 17 Portals

Evaluation criteria

Overall assessment
4.08
Location
4.73
Rooms
4.28
Cleanliness
4.50

4.17
praktisch gelegenes, gepflegtes und freundliches Hotel
Price-performance ratio
4.00
Service
4.00
Breakfast
4.00
Location
4.00
zentral
Cleanliness
5.00
Rooms
4.00

4.17
Das Hotel ist gut und ich habe es weiterempfohlen.
Price-performance ratio
4.00
Service
4.00
Breakfast
4.00
Location
5.00
Cleanliness
4.00
Rooms
4.00

4.67
Gutes, zentral gelegenes Hotel. Angenehm große Zimmer.
Price-performance ratio
4.00
Service
4.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

5.00
Fantastic experience in this location. The room was fantastic and breakfast marvelous!!!!
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Fabulous
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.50
Comfortable stay&helpull staff.
Price-performance ratio
4.00
Service
5.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
4.00

3.83
Location ausgezeichnet, Personal am Empfang sehr gut, Sauberkeit OK, Personal(Frühstück) sollte sich verbessern
Price-performance ratio
4.00
Service
3.00
Personal am Empfang Note 2 aber Personal im Restaurant beim Frühstück Note 4,5
Breakfast
4.00
zufrieden mit dem Inhalt, aber über Personal finde ich nicht so freundlich
Location
5.00
Cleanliness
4.00
Rooms
3.00

4.17
Very good. Next time I will also stay at your hotell.
Price-performance ratio
4.00
Service
4.00
Breakfast
4.00
Location
5.00
Cleanliness
4.00
Rooms
4.00

3.83
A nice hotel, but not worth the 4 star. The elevator broke one evening and it wasent fixed before the next day around 14.00. We had to carry a baby stroller up and down from third floor :/ There
Price-performance ratio
4.00
Service
3.00
When we checked in we meet a woman called Barbara- she was not friendly at all. She looked like one who dident want to be at work that day! She sneered of us when we had to park our car in the small garage. The rest of the staff was friendly, sweet and professional.
Breakfast
4.00
Location
4.00
Cleanliness
4.00
Rooms
4.00

4.33
It is a very good hotel, only need a small improvements to be excelent, like different prices for different kind of rooms, include the breakfast in the room price and clean better the wall upside in the bathroom.
Price-performance ratio
3.00
Service
4.00
Breakfast
5.00
It was not included in the price of the room, we had to pay separatelly.
Location
5.00
Cleanliness
4.00
The wall in the bathroom was dirty, at the top of the shower place.
Rooms
5.00
I made a reservation for 2 rooms, one for me and another for my director, at the same price. My room (405) was excelent, but my director's room (609) was really bad. My suggestion is to put different prices for the rooms. I agree to pay a good price for a good room, but the bad room needs to be cheaper.

4.40
A good all round hotel in a good location. The room was a good size and clean. The staff were very friendly and helpful and spoke good English.
Price-performance ratio
4.00
Service
5.00
Breakfast
Location
4.00
Cleanliness
5.00
Rooms
4.00
Would have liked to have had tea/ coffee facilities in the room

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