Privacy policy

Dealing with our customers and prospects is a matter of trust. Your trust has a very high value and therefore the importance and obligation to carefully deal with your data and protect them from abuse for us. So you and feel safe and comfortable when visiting our website , we take the protection of your personal data and their confidentiality very seriously.

With this privacy statement, we would like therefore to inform you when we save what data and how we use it - naturally in compliance with applicable German legislation . Privacy in the hotel group Classik Hotel Collection is inspired by specifically based on the current Federal Data Protection Act ( BDSG). For Internet use , we base the protection of your personal data to the German Telemedia Act ( TMG) of the Federal Republic of Germany.

Collection and processing of personal data

You can visit our websites without telling us who you are. Each time a user accesses a page from the offer of the hotel group Classik Hotel Collection , and every time a file record of this process are stored in a log file. These data are not personal , so we can not determine which users have called up what data .

More specifically stored with each request, the following data :

  • Name of the file
  • Date and time of access
  • Amount of data transferred
  • Indication whether download was successful
  • Description of the type of web browser used

We do not store the IP address of the computer from which the request was sent. No personal user profiles can not be formed. The stored data is used for statistical purposes only.

Under the statutory provisions we collect and process when booking and during the stay in the hotel inventory data , which are necessary for mutual , correct performance.

These include:

  • Title
  • First and Last Name
  • Address , street and city
  • Date of birth
  • Telephone numbers and / or E -mail addresses
  • Data on the handling of payments ( bank details )
  • Data on service performance

Collect personal data , process or use by you , moreover, only if you provide it voluntarily available and moreover, it is legitimate or that you have given your consent . This typically happens when you are online with us a contract (booking ) or an inquiry to us. ( Booking inquiry or emails).

In the event that we want to process and use your personal data for other purposes, and this is no legal permission , we will obtain your consent for this one . Such consent can be obtained from us electronically. In this way we make you aware if necessary as part of our service.

The consent can be revoked at any time for the future of course . Send To do this, an e- mail to [ chc@hoteldatenschutz.de ] (mailto: chc@hoteldatenschutz.de )

Use the data collected

When you do provide us with personal data , we use only the communicated or agreed purposes and thus primarily for fulfillment of the contract concluded with you , to respond to your inquiry and to send you information about special offers of our house.

If you use our services to complete, only data is usually collected , we need to provide the service . If we ask you for further information, this information is voluntary . The processing of personal data in order to provide the requested service and to protect the legitimate business interests.

Consulting, advertising and market research

For advice and advertising from corporate customers , we collect and use additional contact person , telephone number and postal address. We use this contact information for its own purposes and for tailoring our own sales activities. The use may be revoked by e- mail at any time in writing , by telephone or.

If personal data to third parties?

The transmission or disclosure of your personal information is due to central functionalities. Thus, your personal data will be stored for a booking from our website on the server of a service provider. This is done in compliance with all data protection and data security-related aspects.

If you make any of our websites to book online for the Hotel Alexander Plaza, Hotel Hackescher Markt, Landhotel Martinshof and Classik Hotel Magdeburg, so this is done through the online reservation system OnePageBooking the company HotelNetSolutions GmbH.

All booking information that you enter is encrypted.

For the purpose of reading the hotel by hotel guests and quality management, we have built on our own web sites , the Hotel Valuation Software Customer Alliance the company CA Customer Alliance GmbH. Former guests can leave an anonymous review for our hotel after check-out. To this end, we would like to send you an e -mail within 14 days of departure , to ask you to submit a hotel review. You always have the right to object to the use or not to carry out the scores . CA Customer Alliance GmbH is committed to a privacy-friendly handling of your data transmitted. It shall take all technical and organizational measures to protect your data.

Your information will not be sold, rented or made ​​available in any way to third parties . Transfers of personal data to state institutions and authorities only within the scope of mandatory national legislation.

Web page optimization

This website uses Google Analytics, a web analytics service provided by Google Inc. (" Google").

Google Analytics uses "cookies ", text files that are stored on your computer, to help analyze how users use the website . The information generated by the cookie about your use of this website are usually transferred to a server of Google in the USA and stored there. In the case of activation of the IP anonymization on this website, your IP address will be truncated within Member states of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases is the complete IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website Google will use this information to evaluate your use of the website , compiling reports on website activity and providing other with website and internet related services to the website operator.

Undertaken as part of Google Analytics that your IP address is not associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser , we would point out, however, that you may then be used to their full extent in this case not all features of this website. You can also prevent the collection of data generated by the cookie about your use of the website ( including your IP address ) to Google and the processing of these data by Google, by downloading available under the following link browser plugin and install [insert link here.

The current link is ** [ tools.google.com / dlpage / gaoptout ] ( http://tools.google.com/dlpage/gaoptout ) **

Privacy Policy for use of Facebook plugins (like button)

Our pages integrate plugins of the social network Facebook, 1601 South California Avenue , Palo Alto, CA 94304, USA are integrated. The Facebook plugin, you agree to the Facebook logo or the "Like - Button" (" Like") on our side. You can find an overview of Facebook -plugins here: developers.facebook.com / docs / plugins.

When you visit our pages, the plugin establishes a connection between your browser and the Facebook server is established . Facebook thereby obtains the information that you have with your IP Address for visiting our website . If you click on the Facebook " Like" button while you are logged into your Facebook account , you can link the content of our pages on your Facebook profile. Thereby Facebook can correlate your visit of our site with your user account.

We point out that we as providers of the sites no knowledge of the content of the transmitted data and use them through Facebook.

For more information, please refer to the privacy statement of facebook under de-de.facebook.com/policy.php If you do not wish that Facebook can assign to visit our pages to your Facebook - account, please log out of your Facebook account from.

Use of Cookies

In order to provide our services to your full satisfaction, we may use cookies or other technologies to enable an analysis of user behavior. This is done anonymously, without a conclusion it is possible as a person using. The data are used by us for optimal service provision. The data is only temporary until an anonymous evaluation is done. Then these data will be deleted permanently.

Note | A cookie is a small text file that is stored by a website on your hard disk . Set cookies on your computer no harm and do not contain viruses .

Security

The hotel group Classik Hotel Collection sets according to technical and organizational security measures . § 9 BDSG to protect your data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Access is granted only to officers and to the special Privacy committed persons who are involved in the technical, administrative or editorial care of data.

Consent of the user

By using our websites and the offers contained therein you agree , that are voluntarily submitted personal information you provide us is stored and processed in compliance with this Privacy Policy and use.

Right / Public Directory of Procedures

According to § 34 and § 6b BDSG you have the unconditional right to free information about your data stored by us and according to § 35 BDSG the right to delete or block impermissible data and the right to correct inaccurate data.

On request, we are happy to inform you in writing whether and which personal data we hold about you. Where possible, we will take appropriate steps to update your data stored with us at short notice or rectify . Apply in these cases directly to our hotel management.

The Federal Data Protection Act ( BDSG) stipulates in § 4g that data protection relevant information must be available to anyone in a suitable form. The particular hotel has provided in its public procedural directory corresponding information for reference.