What our guests say

Our customer satisfaction index

85%
Based on 8 291 evaluations on 17 Portals

3.80
I believe it was a good experience overall.
Price-performance ratio
4.00
Service
4.00
Breakfast
Location
4.00
Cleanliness
3.00
Rooms
4.00

5.00
Fantastic!
Price-performance ratio
5.00
Service
5.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.33
Good
Price-performance ratio
4.00
Service
4.00
Breakfast
5.00
Location
5.00
Cleanliness
4.00
Rooms
4.00

4.83
Ein Haus in dem ich mich sehr wohl gefühlt habe und gern wieder komme.
Price-performance ratio
4.00
Service
5.00
Schon bei der telefonischen Reservierung war es ausgesprochen herzlich
Breakfast
5.00
Ich habe selten so einen netten und engagierten Frühstücksdienst erlebt.
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.67
Sehr ruhig und trotzdem zentral - fußläufig Vieles schnell zu erreichen S- und U-Bahn in der Nähe - besser geht es nicht!
Price-performance ratio
5.00
Service
5.00
Breakfast
4.00
Location
5.00
Cleanliness
5.00
Rooms
4.00
sehr gut deshalb nicht, weil es nicht immer ruhig war (eine Gruppe ? war allerdings nur gelegentlich zu hören, weil laute Gespräche stattfanden / Schall?)

5.00
Great friendly modern hotel.
Price-performance ratio
5.00
Service
5.00
Breakfast
5.00
Location
5.00
Cleanliness
5.00
Rooms
5.00

4.17
Gutes Hotel, gute Lage, freundliches Personal. Die schräge Tür zum Duschraum - Zimmer 314 - ist zu klein für einen erwachsenen Mann :)
Price-performance ratio
3.00
Service
5.00
Breakfast
4.00
Location
4.00
Cleanliness
5.00
Rooms
4.00

4.33
Excellent - would stay again
Price-performance ratio
4.00
Very good
Service
4.00
All very courteous and customer focussed
Breakfast
5.00
Excellent in every way, variety, presention. Staff very attentive and exellent provision for gluten free items.
Location
5.00
Great base for visiting Museum Island area and near to a station
Cleanliness
4.00
Very clean
Rooms
4.00
Executive room - spacious and well equipped

3.33
Medium. You should train your front desk employes. To slow and poor knowledge of English. Difficult to discuss with them
Price-performance ratio
4.00
Service
2.00
Breakfast
4.00
Location
4.00
Cleanliness
3.00
Rooms
3.00

4.60
I loved the room!
Price-performance ratio
4.00
Service
4.00
Breakfast
Location
5.00
Cleanliness
5.00
Rooms
5.00

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