Information about your stay at Alexander Plaza
Frequently asked questions and answers:
Do you offer free WLAN?
WLAN is for free - everywhere in the hotel.
At what time do you serve breakfast and how much is it?
Mondays – Fridays 6.30 a. m. – 10.30 a. m.
Saturdays, Sundays and national holidays 7 a. m. – 12 a. m.
Food allergies or alternative diets can be considered if mentioned beforehand.
The Breakfast will cost 21.00 EUR per person and day.
What is the earliest time to move into my room and at what time do I have to check out?
You can move into your room after 3 o’clock p. m. on the day of your arrival.
Please check out until 11 o’clock a. m. on the day of your departure. On weekends and public holidays departure is possible until 12:00 o´clock.
Do you offer parking spaces?
We have an underground car park that can be used for 17.00 EUR per car and day. The parking spaces cannot be reserved due to low availability.
How do I reach the hotel with public transport and how much are the tickets?
Please visit Link for information according to arrivals, prices and nearby stops and stations.
Can I borrow bicycles?
For 15.00 EUR per person and day you can rent bikes with helmets.
What do I need to know if I wish to depart later?
It is possible to stay in your room longer than usual, but only after consultation with our receptionists. Please note that additional costs arise:
20.00 EUR extra charge per room if you stay until 1 p. m., until 4 p. m. there is an extra charge of 50.00 EUR per room.
If you wish to stay longer than 4 p. m., you will be charged with the full amount of a further night.
Can I put down my suitcase?
Yes, it is possible to put down your luggage for free.
How long is the reception area staffed?
The reception area is open 24 hours a day.
Which tickets do you sell?
We have various BVG tickets (Berlin public transport), event tickets and sightseeing tickets available for you.
Do you allow pets?
We welcome dogs and small pets after consultation with our receptionists. We charge extra 15.00 EUR per night.
Are there restaurants nearby?
Hackescher Markt, Oranienburger Straße and Rosenthaler Straße offer various restaurants with different cuisines. If you wish, we gladly help you with the choice of a suitable restaurant and table reservations.
Does the hotel offer sauna and fitness?
For your relaxation, our hotel offers sauna and a fitness area for additional 5.00 EUR and if you wish, we book massages for you. Please contact us at the reception.
Which shops are in the near of the hotel?
There are lots of shops around the hotel in Rosenthaler Straße and Oranienburger Straße: drugstores, supermarkets, designer stores, cafés, bars, restaurants and pharmacies.